Our Privacy Policy
Welcome to PerryHubGH (“PerryHubGH”, “we”, “us”, or “our”).
PerryHubGH is an online platform offering data bundles, mobile phones, laptops, fashion products and other related products and services. Our website is available at www.perryhubgh.com.
We respect your privacy and are committed to protecting the personal information that you provide when you visit our website, make an enquiry, purchase a product or service, contact us through WhatsApp, make a payment, or otherwise interact with PerryHubGH.
This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, who we may share it with, how long we may retain it, and the rights available to you.
This policy is intended to comply with applicable privacy and data-protection requirements in Ghana, including the Data Protection Act, 2012 (Act 843).
1. Who We Are
PerryHubGH is an online business operating through www.perryhubgh.com.
For privacy and data-protection purposes, PerryHubGH is responsible for the personal information collected through our website and through our customer interactions.
Contact Information
Business: PerryHubGH
Website: www.perryhubgh.com
Email: perryhubgh@gmail.com
WhatsApp: 0591187294
For privacy-related questions, requests or complaints, please contact us using the email address above.
2. Personal Information We Collect
We collect only information that is reasonably necessary for providing our products and services and communicating with our customers.
Depending on how you interact with PerryHubGH, we may collect:
- Full name;
- Telephone/mobile number;
- WhatsApp number;
- Email address;
- Delivery address;
- Product or service information;
- Order information;
- Payment or transaction information; and
- Other information that you voluntarily provide to us when communicating with PerryHubGH.
For example, when you purchase a phone, laptop, fashion item or other physical product, we may require your name, telephone number and delivery address so that we can communicate with you and arrange delivery.
When you purchase a data bundle, we may require your telephone number and relevant network information to complete the service.
3. Information We Do Not Intentionally Collect
PerryHubGH does not intentionally request unnecessary sensitive information from customers.
In particular, customers should never send their Mobile Money PIN, bank password, card PIN, OTP, account password or other confidential authentication credentials to PerryHubGH through WhatsApp, email, social media or any other communication channel.
PerryHubGH will not ask you to provide your Mobile Money PIN or other confidential security credentials in order to process an order.
4. How We Collect Your Information
We may collect personal information when you:
- Place an order;
- Purchase a data bundle;
- Purchase a phone, laptop, fashion item or other product;
- Contact us through WhatsApp;
- Contact us by email;
- Complete a contact or enquiry form on our website;
- Provide delivery information;
- Make or initiate a payment;
- Ask about one of our products or services; or
- Otherwise voluntarily communicate information to us.
The website currently provides customer contact functionality and links to products, orders and payments.
5. How We Use Your Information
We may use the information we collect for the following purposes:
5.1 Processing Orders
We use customer information to:
- Receive and process orders;
- Confirm orders;
- Contact customers about their orders;
- Arrange delivery;
- Provide products and services; and
- Resolve order-related issues.
5.2 Providing Data Bundle Services
Where you purchase a data bundle, we may use your telephone number and relevant network information to provide the requested service.
PerryHubGH currently provides data-related services for networks including MTN, AirtelTigo and Telecel.
5.3 Processing Payments
We may use transaction information to process and confirm payments made for products and services.
PerryHubGH accepts or facilitates payments through methods including:
- MTN Mobile Money;
- Telecel Mobile Money;
- AirtelTigo Mobile Money; and
- Paystack.
Where Paystack or another payment service provider processes your payment, that provider may independently process certain payment information according to its own privacy policy and terms.
5.4 Customer Communication
We use your name, telephone number, WhatsApp number and/or email address to:
- Respond to enquiries;
- Confirm orders;
- Provide customer support;
- Provide information about your transaction;
- Resolve complaints; and
- Communicate important information relating to our services.
5.5 Delivery
Where you purchase a physical product, we may use your name, telephone number and delivery address to arrange and complete delivery.
5.6 Business Administration
We may use information to maintain appropriate business and transaction records, prevent fraud, investigate disputes and improve our products and services.
5.7 Legal Compliance
We may process or disclose information where reasonably necessary to comply with applicable laws, regulations, court orders or lawful requests from government or regulatory authorities.
6. No Customer Account Is Required
PerryHubGH does not require customers to create an account or maintain a website login in order to use the website or purchase our products and services.
You can browse our website and contact us or make purchases without creating a customer account.
This means that we do not maintain a traditional customer username/password account system for ordinary website users.
7. Payment Information
PerryHubGH uses payment methods including Mobile Money and Paystack.
When using a third-party payment service, such as Paystack, certain payment information may be processed directly by that payment provider.
We do not require customers to provide confidential payment authentication information such as:
- Mobile Money PINs;
- Bank PINs;
- Online banking passwords;
- One-time passwords (OTPs); or
- Card PINs.
Never send these credentials to PerryHubGH.
Payment providers may have their own privacy policies governing their collection and processing of payment information. Customers should review those policies where appropriate.
8. Where Customer Information Is Stored
Depending on the type of information and transaction, PerryHubGH may store or process customer information using:
- Gmail for email communication;
- WhatsApp for customer communication and order-related discussions; and
- Paystack for payment-related processing.
These services are operated by independent third-party companies and may process information according to their own privacy policies, terms and security practices.
PerryHubGH does not control the independent processing practices of these third-party platforms.
9. WhatsApp Communication
WhatsApp is one of the communication channels used by PerryHubGH to communicate with customers.
When you contact PerryHubGH through WhatsApp, information contained in your communication may include your:
- Name;
- Phone number;
- WhatsApp number;
- Order details;
- Delivery information; and
- Other information you voluntarily provide.
WhatsApp is operated independently from PerryHubGH. Information processed by WhatsApp is subject to WhatsApp's own terms and privacy practices.
Customers should therefore avoid sending unnecessary sensitive information through WhatsApp.
10. Email Communication
PerryHubGH uses perryhubgh@gmail.com for business and customer communication.
Information submitted through email may be retained where necessary to:
- Respond to enquiries;
- Process orders;
- Resolve customer complaints;
- Maintain business records; or
- Meet legal or regulatory obligations.
Customers should avoid sending passwords, PINs, OTPs or other confidential security credentials by email.
11. Website Cookies and Tracking
At the time of this Privacy Policy, PerryHubGH does not intentionally have Google Analytics, Meta Pixel, Google AdSense or similar website tracking/advertising tools installed for tracking visitors.
However, the website may contain functionality provided by third-party platforms, hosting providers or embedded services that may use cookies or similar technologies.
Your browser may also automatically store certain technical information when you access a website.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
If PerryHubGH introduces analytics, advertising or other tracking technologies in the future, this Privacy Policy may be updated accordingly.
12. Information Sharing
PerryHubGH does not sell or rent customer personal information to third parties.
We may share or disclose personal information where reasonably necessary for:
- Processing an order;
- Processing a payment;
- Delivering a purchased product;
- Providing customer support;
- Operating our website;
- Maintaining business records;
- Preventing fraud;
- Protecting the security of our services;
- Complying with legal obligations; or
- Responding to lawful requests from competent authorities.
For example, information may be processed by payment providers such as Paystack when necessary to complete a payment.
We will seek to limit information shared with third parties to information reasonably necessary for the relevant purpose.
13. Third-Party Services
PerryHubGH relies on certain third-party services to operate its business and communicate with customers.
These may include:
- Paystack;
- Gmail;
- WhatsApp;
- Mobile network/payment providers; and
- Website hosting or technical service providers.
These third parties may process information under their own terms and privacy policies.
PerryHubGH is not responsible for the independent privacy practices of third-party services that we do not control.
14. Data Security
PerryHubGH takes reasonable steps to protect customer information against unauthorised access, misuse, loss, disclosure, alteration or destruction.
Security measures may include:
- Limiting access to customer information;
- Using reputable third-party service providers;
- Protecting business email accounts;
- Avoiding unnecessary collection of personal information;
- Avoiding the collection of customers' payment authentication credentials; and
- Taking reasonable steps to prevent unauthorised disclosure of customer information.
However, no online system, electronic communication or internet transmission can be guaranteed to be completely secure.
Customers should also take reasonable precautions to protect their own information.
15. Data Retention
PerryHubGH will retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
Information may be retained where necessary to:
- Complete an order;
- Provide customer support;
- Maintain transaction records;
- Resolve complaints or disputes;
- Prevent fraud;
- Meet accounting or legal obligations; or
- Protect our legitimate business interests.
When personal information is no longer reasonably required, we will take reasonable steps to delete, destroy or anonymise it, subject to applicable legal requirements.
16. Your Data Protection Rights
Under Ghana's Data Protection Act, 2012 (Act 843), individuals have various rights concerning their personal information. The Data Protection Commission identifies rights including access, objection, rectification, withdrawal of consent, prevention of certain processing and the right to complain.
Depending on the circumstances, you may have the right to:
- Ask whether PerryHubGH holds personal information about you;
- Request access to personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Object to certain processing of your information;
- Request deletion or destruction of information where legally applicable;
- Withdraw consent where processing is based on consent;
- Ask us to restrict certain processing where applicable;
- Complain about the handling of your personal information; and
- Exercise other rights provided by applicable Ghanaian law.
To make a privacy request, contact:
Email: perryhubgh@gmail.com
We may request reasonable information to verify your identity before releasing, changing or deleting personal information.
17. Direct Marketing
PerryHubGH may communicate information about our products, services, promotions or offers.
Where applicable law requires consent for direct marketing, we will obtain the appropriate consent.
The Data Protection Commission states that data subjects have the right to object to processing for direct marketing and that direct marketing requires prior written consent under the relevant provisions of Act 843.
You may contact us at perryhubgh@gmail.com if you do not wish to receive promotional communications from PerryHubGH.
18. Children's Privacy
PerryHubGH does not restrict general access to the website based on age, and people of different ages may browse the website.
However, customers should provide only information that is necessary for the requested service.
Where a minor wishes to make a purchase or provide personal information, we encourage the involvement of a parent or responsible guardian where appropriate.
19. International Processing
Some third-party services used by PerryHubGH, including payment, email, messaging, hosting or technology providers, may process information in countries outside Ghana.
Where this occurs, the relevant third-party provider may be subject to the privacy and data-protection laws applicable in the country where its systems operate.
PerryHubGH will take reasonable steps to use reputable service providers and protect customer information in accordance with applicable Ghanaian data-protection requirements.
20. Data Breaches
If PerryHubGH becomes aware of a security incident involving personal information, we will take reasonable steps to:
- Investigate the incident;
- Contain and address the issue;
- Take reasonable steps to prevent further unauthorised access;
- Assess whether notification is required under applicable law; and
- Make any legally required notifications.
21. Accuracy of Your Information
We rely on customers to provide accurate and up-to-date information.
If your name, telephone number, WhatsApp number, email address or delivery information changes, you may contact PerryHubGH to request that the relevant information be corrected.
Providing accurate information is particularly important when placing an order or requesting delivery.
22. Third-Party Websites and Links
Our website may contain links to third-party websites, social-media platforms, payment services or other external websites.
These websites operate independently and may have their own privacy policies and terms.
PerryHubGH is not responsible for the privacy practices, security or content of third-party websites that we do not control.
We recommend that you review the privacy policy of any third-party service before providing personal information to that service.
23. Changes to This Privacy Policy
PerryHubGH may update this Privacy Policy from time to time.
Changes may be made where:
- Our products or services change;
- We introduce new website features;
- We begin using new third-party services;
- Our data-processing practices change;
- Legal or regulatory requirements change; or
- We identify improvements that should be made to our privacy practices.
When changes are made, the Last Updated date at the beginning of this Privacy Policy will be changed accordingly.
We encourage visitors to review this Privacy Policy periodically.
24. Contact Us About Privacy
If you have any questions, concerns, complaints or requests regarding your personal information, please contact PerryHubGH.
PerryHubGH
Website: www.perryhubgh.com
Email: perryhubgh@gmail.com
WhatsApp: 0591187294
For privacy-related matters, please include “Privacy Request” in the subject of your email where possible.
We will review and respond to legitimate privacy requests within the time required by applicable law.
25. Complaints to the Data Protection Commission
If you believe that your personal information has been handled unlawfully or that your privacy rights have been violated, you may first contact PerryHubGH using the contact information above.
You may also have the right to lodge a complaint with Ghana's Data Protection Commission, which is the regulatory body responsible for enforcing Ghana's data-protection law.
26. Governing Law
This Privacy Policy is governed by the applicable laws of the Republic of Ghana, including the Data Protection Act, 2012 (Act 843) and other applicable privacy and data-protection laws and regulations.
PerryHubGH
Website: www.perryhubgh.com
Email: perryhubgh@gmail.com
WhatsApp: 0591187294
Last Updated: 7 September 2026