This Shipping & Delivery Policy explains how PerryHubGH handles the delivery of physical products purchased through www.perryhubgh.com.
1. Products Covered
This policy primarily applies to physical products such as:
- Mobile phones;
- Laptops;
- Fashion products; and
- Other physical products offered by PerryHubGH.
Data bundles and other electronically delivered services may be provided through electronic channels and therefore may not require physical delivery.
2. Delivery Information
To arrange delivery, customers may be required to provide:
- Full name;
- Telephone number;
- WhatsApp number where applicable;
- Email address where applicable;
- Delivery address; and
- Any additional information reasonably necessary to locate the delivery destination.
Customers are responsible for ensuring that their delivery information is accurate.
3. Delivery Areas
PerryHubGH may provide delivery within Ghana depending on the product, customer location and available delivery arrangements.
Delivery availability may vary by location.
Customers should contact PerryHubGH if they are unsure whether delivery is available to their location.
4. Delivery Charges
Delivery charges may depend on factors such as:
- Customer location;
- Delivery distance;
- Product size or quantity;
- Delivery method; and
- Third-party delivery charges.
Where a delivery fee applies, the customer will be informed of the applicable charge before or during order confirmation.
5. Delivery Times
Delivery times may vary depending on:
- Customer location;
- Product availability;
- Order confirmation;
- Payment confirmation;
- Delivery provider;
- Traffic and transportation conditions;
- Weather; and
- Other circumstances affecting delivery.
Any delivery timeframe provided by PerryHubGH is an estimate unless expressly stated otherwise.
6. Customer Availability
Customers should provide a valid contact number and be reasonably available to receive their order.
If a delivery attempt fails because the customer cannot be reached or is unavailable, additional arrangements may be necessary.
Additional delivery charges may apply where a new delivery attempt is required.
7. Incorrect Delivery Information
PerryHubGH is not responsible for delivery problems resulting from inaccurate or incomplete information provided by the customer.
If you discover an error in your delivery information, contact us as soon as possible.
8. Inspecting Your Order
Customers are encouraged to inspect their order when received.
If an item appears:
- Damaged;
- Incorrect;
- Missing;
- Significantly different from what was ordered; or
- Otherwise defective,
contact PerryHubGH as soon as reasonably possible.
Please provide photographs or other information where necessary to help us investigate.
9. Delivery Delays
Delivery may occasionally be delayed because of circumstances outside PerryHubGH's reasonable control, including:
- Severe weather;
- Traffic;
- Road conditions;
- Transport disruptions;
- Delivery-provider delays;
- Public emergencies;
- Technical problems;
- Network interruptions; or
- Other unforeseen circumstances.
We will make reasonable efforts to assist customers where a delivery is delayed.
10. Lost or Undelivered Orders
If you believe your order has not been delivered within the expected period, contact PerryHubGH.
We may investigate the delivery with the relevant delivery provider and determine the appropriate next steps.
11. Data Bundle Delivery
Data bundles and similar electronic services may be delivered electronically to the telephone number supplied by the customer.
Customers are responsible for ensuring that the number and network information supplied during the order are correct.
PerryHubGH cannot guarantee recovery of a data bundle successfully delivered to an incorrect number supplied by the customer.
12. Delivery Through Third Parties
PerryHubGH may use independent delivery providers.
Where a third-party delivery provider is used, certain customer information may be provided to that provider where necessary to complete the delivery.
Only information reasonably necessary for delivery should be provided.
13. Changes to Delivery Policy
PerryHubGH may update this Shipping & Delivery Policy when our delivery arrangements or services change.
The updated policy will be published on the website.
14. Contact
For delivery questions:
PerryHubGH
Email: perryhubgh@gmail.com
WhatsApp: 0591187294
Website: www.perryhubgh.com